Privacy Policy
Last updated: June 4, 2026
Mimico Medical respects the privacy of patients, website visitors, and community members. This Privacy Policy explains how we collect, use, disclose, and protect information through our website and clinic communications.
Personal Health Information
Mimico Medical may collect, use, and disclose personal health information to provide health care, manage appointments, communicate with patients, obtain payment where applicable, administer clinic operations, and meet legal and professional obligations.
Personal health information is handled in accordance with Ontario privacy requirements, including the Personal Health Information Protection Act, 2004 (PHIPA), where applicable.
Website and Contact Form Information
When you use this website or submit a form, we may collect information such as your name, email address, phone number, message, page source, and marketing attribution fields such as UTM source, UTM medium, UTM campaign, ad group, and keyword when those values are present in the website URL.
Website forms are intended for general inquiries and are not for urgent medical concerns, emergencies, or detailed sensitive medical information. For urgent or time-sensitive matters, contact the clinic directly by phone or seek appropriate emergency care.
How We Use Information
- To respond to inquiries and appointment-related requests.
- To provide and coordinate clinic services.
- To manage clinic administration and patient communication.
- To improve website performance, accessibility, and user experience.
- To understand marketing source attribution and website usage.
- To comply with legal, regulatory, professional, and security requirements.
Service Providers and Third-Party Tools
We may use service providers to operate the website, forms, analytics, chat, maps, booking links, and related technical services. These providers may process information on our behalf or collect technical information through their tools.
Current website tools may include Web3Forms, Google Tag Manager, Google Analytics or related Google services, Microsoft Clarity, Help Scout Beacon, UserWay, Google Maps, and outbound booking or partner links.
Cookies and Analytics
This website may use cookies, pixels, scripts, and similar technologies to support website functionality, analytics, attribution, chat, accessibility tools, and embedded third-party services. See our Cookie Policy for more information.
Communication and Consent
By submitting a website form, you consent to Mimico Medical collecting the information you provide and contacting you about your inquiry. Commercial electronic messages, where applicable, will be handled in accordance with Canada's Anti-Spam Legislation (CASL).
Access and Correction
You may contact Mimico Medical to request access to, or correction of, personal information or personal health information held by the clinic, subject to applicable legal limits and identity verification.
Safeguards
Mimico Medical uses administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No website, email, or online form can be guaranteed to be completely secure.
Contact
For privacy questions, contact Mimico Medical at info@mimicomedical.com or call (416) 201-0836.